Shipping Policy

At Nour Accessory Group, we are committed to delivering your personalized jewelry safely and efficiently.

1. Order Processing

All orders are processed within 1–2 business days.

For personalized items:

• Production time: 2–4 business days (or customize)

Once your order is completed, it is prepared for shipment immediately.

2. Estimated Delivery Times

Delivery times vary based on your location:

• 🇺🇸 United States

Two options

Standart Shipping 4-7 Business Days

Express Shipping 2-4 Business

• 🌍 Europe: 5–8 business days

Please note: These are estimated timeframes and not guaranteed.

3. Shipping Costs

Shipping fees are calculated at checkout.

We may offer:

• Free shipping promotions
• Discounted shipping options

4. Order Tracking

Once your order has shipped, you will receive:

📦 A tracking number via email

You can track your package anytime.

5. Delays & External Factors

While we strive for timely delivery, delays may occur due to:

• Shipping carriers
• Customs processing
• Weather or peak seasons

We are not responsible for delays caused by these external factors.

6. Incorrect Address

Please ensure your shipping details are accurate at checkout.

We are not responsible for:

• Lost packages due to incorrect address
• Failed delivery attempts

7. Lost or Stolen Packages

If your package is marked as delivered but not received:

• Please contact your local carrier first
• Then reach out to us for assistance

We will do our best to support you.

8. Contact Us

If you have any questions about your order:

Contact: nouraccessorygroup@gmail.com